Key responsibilities:

• Greeting clients and therapists in a warm and welcoming manner
• General administration duties, e.g., answering phones, managing correspondence, and scheduling appointments.
• On-boarding new clients, updating and maintaining accurate client records, visitor sign-in forms.
• Excellent and timely coordination with therapists, clients, and schools to ensure smooth and successful communication.
• Supporting our clinicians in the delivery of their Clinical Services by providing administrative support and resource-making.
• Opening or closing of the therapy centre.

We are looking for someone who has:

• A positive mindset and friendly attitude for customer service.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Good housekeeping skills in maintaining a tidy workspace.
• Display a high level of time management and prioritisation skills.
• Ability to work autonomously and take initiative with tasks

Skills:

• An understanding or exposure to allied health supports and/or the National Disability Insurance Scheme, optional
• Proficiency with Microsoft Word, Microsoft Teams
• Proficiency in learning skills to navigate practice management software

Qualifications and Screenings:

• Holds or ready to obtain Working with Children, NDIS Worker Check, and a National Police Clearance